Privacy policy
We are committed to protecting and respecting your privacy, so below you will find full details of how we keep your personal information secure.
This Privacy Policy will tell you how we look after your personal information when you visit our website www.lilian-rodriguez.com or register for and use any of our virtual or live services.
It also tells you about your privacy rights and how the law protects you.
Please read the following carefully to understand our views and practices regarding your personal information and how we treat it. The English language is not an official language of Liechtenstein. This translation is provided for information purposes only and has no legal effect.
IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS OR OTHERWISE USE THE WEBSITE.
Who we are
We are GCS Global Consulting Services Ltd. We are a company incorporated in Lichtenstein, LI with company number FL-0002.418.003-6.
Our registered Address:
GCS Global Consulting Services AG
Fürst-Franz Josef Strasse 5
9490 Vaduz, Lichtenstein
For our coaching services, we trade under the name Lilian-Rodriguez, Coaching Services.
When we refer to this trading name or "we", "us" or "our" in this policy, we are referring to GCS Global Consulting Services AG. We are the controller and responsible for your personal information. Our services provide online coaching or consulting services.
Purpose of this privacy policy
This privacy policy aims to give you information on how we collect and process your personal data when you use our website or service. Our services provide online coaching or consulting services for Adults.
The Site is intended for an adult audience. Minors, particularly children under the age of 16, are prohibited from submitting any personal information to us or registering for any service. If we learn that such information has been submitted to us, it will be deleted from our database.
The child's parent (or legal guardian) may contact us to request deletion or deregistration. To do so, we will need a copy of an official document that identifies you as the parent or legal guardian.
It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.
Third-party links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave one of our websites, we encourage you to read the privacy notice of every website you visit.
GDPR and Data Privacy Framework Notice
We commit ourselves to a responsible handling of your personal data. The legal requirements of the Swiss Federal Data Protection Act (DSG), the Ordinance to the Federal Data Protection Act (VDSG), the Telecommunications Act (TCA), and other provisions of Swiss data protection law. With regard to the processing of personal data of data subjects located in the EU, we will also comply with the provisions of the EU Basic Data Protection Regulation (DSGVO).
Information we may collect from you
We collect personal information from you in the following cases and for the following purposes
Requesting an appointment via a third-party booking application (Paperbell).
Making an appointment, E-mail communication, Website optimization, Usage statistics, Marketing, and market research.
When you visit our website, our servers temporarily store the following data in a log file. This information is deleted as soon as it is no longer needed for the purpose for which it was collected.
IP address of the requesting computer, Date and time of access/request, Name and URL of the requested data, Your computer's operating system and the browser you are using,
Country from where you access our website, Name of your Internet service provider
Time zone difference from Greenwich Mean Time (GMT), Content of the request, Access status/HTTP status code, Amount of data transferred, Last visited website, Browser settings
Browser language and version, Activated browser plugins
The legal basis for the temporary storage of personal data and log files is a legitimate interest.
The legitimate interest is: to deliver the content of our website correctly, to optimize the content of our website and the advertising for it, to provide law enforcement authorities with information necessary for prosecution in the event of a cyber attack, to further improve our offer and our Internet presence and to collect statistics.
In addition to processing your data for the purpose of fulfilling your order, we use your data for the purpose of constantly improving your experience and making it more customer-friendly and personalized for you, to communicate with you about your orders, as well as about specific products or marketing campaigns, and to recommend products or services that may be of interest to you.
Newsletter Subscription
You have the option to sign up for our newsletter through our website and/or when you schedule a service or event through our booking application. The newsletter will only be sent to you if you've subscribed. Your consent to the processing of your data will therefore be obtained during the registration process and you will be informed of this privacy policy.
By providing us with the above information, you agree that we may use it to send you the newsletter to inform you of exclusive news and invitations to special events.
In addition, the following information is collected during the registration process:
First and last name, Your email address, Phone Number, IP address of the requesting computer Registration date and time
We process this data on the basis of legitimate interest. We need them to send you the newsletter. You can unsubscribe from the newsletter and revoke your consent at any time. You will find a link to unsubscribe in every newsletter. We store your data until you unsubscribe from the newsletter. Your email address will then be added to a blacklist to ensure that you don't receive any more emails.
Third-Party Booking Application (Paperbell)
When you contact us (via our booking application), the information you provide is processed for the purpose of handling the contact request and its processing. If you wish to make an appointment with us, the following information is mandatory and will be used to process your request: First name, Your last name, E-mail address, Your phone number,Age of client, and small Survey about your current situation.
Your answers via our booking application are collected by a third party. The legal basis for processing this data is your consent.
Deletion of your Data
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can withdraw your consent at any time. Please send your revocation to the following email address: info@lilian-rodriguez.com. We will remove the data collected from our internal applications and send you an e-mail confirming that we've done so. When you leave one of our websites, we encourage you to read the privacy notice of every website you visit.
How We Protect the Information
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Websites may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Your rights
You have the following rights as a data subject with regard to your personal data (Art. 15 to 21 GDPR):
You are entitled to the rights of information, correction, deletion, restriction, data transferability, opposition, and revocation with regard to your data. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority.
If you have any questions, suggestions, or requests, please contact info@lilian-rodriguez.com
Please note that by law, certain data must be retained for a certain period of time. Such data must therefore remain with us until the expiry of these periods. We block this data in our system and use it only to comply with legal requirements.
International Data transfers
If we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
The country has been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
If we use certain service providers based on the EEA, we may use specific contracts approved by the European Commission that give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
If we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
In any other case, we will obtain your explicit consent before any transfer takes place.
Privacy Policy for the Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually sent to a Google server in the U.S. and stored there. If you have enabled IP anonymization on this website, Google will first shorten your IP address within the member states of the European Union or other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be abbreviated. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate the IP address transmitted by your browser with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Changes to our privacy policy
This version was last updated on 5th January 2024.
We may modify this Privacy Policy from time to time.
By accessing the Websites or using our services after we have made such changes to this Privacy Policy, you will be deemed to have accepted such changes. Please note that to the extent permitted by applicable law, our use of information is governed by the Privacy Policy in effect at the time we collect the information. Please review this Privacy Policy periodically.
Contact us anytime
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@lilian-rodriguez.com
